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How can we help?

Find answers to common questions, troubleshooting tips, and contact our support team

Need Immediate Help?

Contact our support team directly at fiyin@mastrove.com

We typically respond within 24 hours during business days.

Frequently Asked Questions

How does FlavorlyAI generate recipes?

FlavorlyAI uses advanced AI technology to analyze the ingredients you input and generate personalized recipes tailored to your preferences. You can also set dietary preferences, cuisines, and meal types for more customized suggestions.

Can I use FlavorlyAI offline?

FlavorlyAI requires an internet connection to generate recipes, as the AI processing happens on our servers. However, once a recipe is generated, you can view it without an active connection.

What's included in the free vs. paid plans?

The free version provides access to popular recipe combinations. A paid subscription ($4.99/month or $49.99/year) unlocks unlimited AI recipe generation, dietary customization, nutrition information, and personalized recommendations.

How do I cancel my subscription?

You can manage your subscription directly through the App Store. Go to Settings → [Your Name] → Subscriptions, find FlavorlyAI, and select "Cancel Subscription". You'll retain access until the end of your billing period.

Are the recipes safe to cook?

FlavorlyAI generates recipes based on ingredient combinations and cooking best practices. However, use common sense when cooking and consult with a healthcare professional if you have allergies, dietary restrictions, or health concerns. Always verify ingredients before use.

Can I save or share recipes?

Yes! You can save recipes to your favorites for quick access later, and share recipes with friends and family through your device's sharing options.

System Requirements

iOS

  • • iOS 13.0 or later
  • • 150 MB available storage
  • • Internet connection required
  • • Compatible with all iPhone models

Troubleshooting

App won't open or keeps crashing

  1. Force close the app (swipe up from the bottom on iPhone)
  2. Restart your device
  3. Check that you have the latest iOS version installed
  4. Delete and reinstall FlavorlyAI from the App Store
  5. Contact support if the issue persists

Recipe generation is slow or times out

  1. Check your internet connection (use WiFi if possible)
  2. Ensure you have enough free storage on your device
  3. Try generating a recipe with fewer ingredients
  4. Close other apps running in the background
  5. Try again in a few moments if servers are experiencing high traffic

Subscription not working or won't restore

  1. Open App Store → Profile → Subscriptions → FlavorlyAI and verify subscription status
  2. Try the "Restore Purchases" option in app settings
  3. Sign out and back into your Apple ID
  4. Contact Apple Support if the issue is related to your Apple ID
  5. Email support team for app-specific subscription issues

Important Information

Health & Safety Disclaimer: FlavorlyAI provides recipe suggestions for informational purposes. Recipes are generated by AI and may not be suitable for all dietary needs, allergies, or health conditions. Always consult with a healthcare professional before making significant dietary changes.

Data Privacy: We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Terms of Service: By using FlavorlyAI, you agree to our Terms of Service, which include subscription terms and cancellation policies.

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